HTC M8 Originally ON sprint then to Ringplus now Want to go back to sprint. Cannot be activated?

ANyone have this problem?
Do roll back my htc phone to sprint settings?
Worked great on sprint then went to ring plus. I am trying to go back to sprint and sprint says it cannot be activated to a sprint account?
any help please

Comments

  • chatmsdchatmsd MVP 23
    " I am trying to go back to sprint and sprint says it cannot be activated to a sprint account?"

    Did a Spring CS agent tell you that or was it the Sprint BYOD checker? 

    You should be able to go back to Sprint.  Sprint CS should be able to do this for you.
  • BlaineBlaine Novice 0
    edited May 6
    @Andy321 ;

    You are trying to activate on Sprint Post Paid? What is the reason Sprint gives you as to why you can not activate it on their service?

    Did you close the Ring Plus account or port out in order to free up the MEID or contact Ring Plus to properly free the MEID?

    Have you had it activated on a Sprint MVNO since?

    Did the device migrate to Ting?

    What does the Ting ESN Check Tool tell you when you run your M8 through it?






  • KentEKentE Moderator 167
    Blaine:
    What does the Ting ESN Check Tool tell you when you run your M8 through it?
    Above is "step one" in my thoughts.   Seeing the status of the phone's current activation status is a great starting place.
    (All of @Blaine 's other questions are good ones-- but this is the one that will definitely need answered.)


Sign In or Register to comment.