Help! Zombie phone. Can't create a ticket.
I need help. I cancelled my account 18 days ago, so that I could activate my phone on another carrier (not a port-out; I don't care about keeping the number). Not only did I cancel the account and forfeit my balance, I also removed my credit card. Yet here I am 18 days later with still a completely active phone line and data through Ring+! Maybe I'm stupid to draw attention to this, but I'm sure it can't go on forever, and I really need to switch carriers now. The problem is, there is actually no way for me to start a support ticket because there is no longer any account listed under my profile. I've been checking for weeks for live chat to open but no luck... Anyone know how to create a ticket if there is no active account listed in the drop-down on the support ticket page?