jamielih: Read the comment on my profile if you want me to ping R+ with your ticket #.
I am using SIP phone for outgoing calls but my VoIP details line still
shows 0/500 VoIP Minutes 100% left. Am I missing something?---Just tried again after new billing cycle and my VoIP minutes counter stays at 0. What should I do?Tested another Mad Avatar Upgrade - VoIP minutes correctly go in to VoIP bucket.
Would please share some more information about your test?
I'm trying to validate some test results, and further information would be appreciated.
Just tried again after new billing cycle and my VoIP minutes counter stays at 0. What should I do?Tested another Mad Avatar Upgrade - VoIP minutes correctly go in to VoIP bucket.
jamielih: Before making a call using Fluidcall / SIP / Zoiper on Windows 10, the Mad Avatar Upgrade R+ dashboard said 27 minutes out of 275 minutes used & 0 minutes out of 500 voip minutes used.---So, while confusing, I believe that R+ is correctly counting voip
minutes against the 500 voip minutes, & not against cellular
jamielih: But, going to Billing History page, & the invoice that had the Zoiper call doesn't show even the 500 voip being available. But it shows 27 minutes used of the 275 minutes. Clicking on the 27 minutes to show the individual calls shows the 1 minute Zoiper call!!! What the.
Edited - Inserted first comment.
VoIPFanRP: using an Asterisk based PBX, or if some FluidCall servers/VNFs/Pods are misconfigured?
ernplk: VoIPFanRP: using an Asterisk based PBX, or if some FluidCall servers/VNFs/Pods are misconfigured?Correct, misbehaving line uses Asterisk based PBX. I suppose I must change asterisk user-agent line to match one in Bria or Zoiper or any other supposedly supported VoIP clients...Anyone from R+ who can provide proper explanation?
Hopefully, @startledmarmot ; will see this post regarding FreeSWITCH/Asterisk interaction, and hopefully also look at why the 1.25 GB per 6 month Member+ add on for Mad Avatar (Member+) expired early.