Good morning Vincent,
May you please inform the update of this case: https://social.ringplus.net/discussion/360/service-down-for-six-days-support-ticket-26432-has-not-been-updated-in-3-days#latest
I'm well aware that you have assigned this situation to an agent, yet, it seems like nothing has been changed for him. Especially to provide him a temporary number that he could be able to start a new port request.
Thank you for your time.