I'm trying to swap in a refurbished G2 that came without a sim. I installed a new sprint universal sim and entered MEID and ICCID numbers correctly and i get this:  There was a problem swapping your device. If this new device is currently active on any carrier, it must be deactivated before swapping into your account. If you entered an ICCID, please try without the ICCID. I tried all possible meid's. The MEID passes the BYOD tool here and at ting. Any ideas?
Love my family, fishing and Ringplus.

Reactions

Activity

  • I'm trying to swap in a refurbished G2 that came without a sim. I installed a new sprint universal sim and entered MEID and ICCID numbers correctly and i get this: 

     There was a problem swapping your device.

    If this new device is currently active on any carrier, it must be deactivated before swapping into your account.
    If you entered an ICCID, please try without the ICCID.

    I tried all possible meid's. The MEID passes the BYOD tool here and at ting. Any ideas?

    July 2016
  • daveh changed their profile picture.
    Thumbnail
    March 2016
  • daveh changed their profile picture.
    Thumbnail
    March 2016