I like all tech things and Stitch! Can you tell? :)
Just having opened three lines about (each with their +$40 in top up fees and taxes) as well as just having upgraded two lines with the most recent promo offerings, I am now left concerned about these changes being that I was about to make these lines my primary lines after my current service ended. I guess I should have just started with one (shame on me), but the deal was too good to pass with the recent product offerings. Now I am afraid I cannot use anything close to the allotments that I signed up for (not that I would even use as much in any allotment). I was even looking to port those numbers into RingPlus.
I do find hope in the fact that many have stated that RingPlus has done the right thing in the past. Still, now I am finding it hard to refer others and reconsidering my recommendation for them to try the service. Mistakes happen and it seems this was one such situation where a mistake was done in implementing a rule intended to target abusing parties. I just hope that the $179+ I invested in those lines that were intended to become the primary drivers will not be lost and turn out to be a bad investment.
I certainly look forward to an official statement from the RingPlus team and perhaps an updated TOS document that makes more sense.
I would go with sending a message to CellNuvo support and include the details indicated by akaLTD.
@akaLTD said:I also included the MIN showed within the phone settings. Check your Junk folder when expecting a response, as I had one of their responses sent there even though we had been corresponding prior to that. Good luck!
Though probably most important info they need is all your details:
ph # should be: xxx-xxx-xxxxPh # showing in phone settings: xxx-xxx-xxxx
Cell Nuvo acct #: xxxxxxx
I forgot to follow up to advise that on the 14th, I received an email from Tello advising the device was ready for Tello. All is up and running since that day using the Tello service. I hope your issues were resolved!