Important Activation Notice Regarding Prepaid Phones
Important Activation Notice
Regarding Prepaid Phones
Starting April 17, 2016, per our carrier partner Sprint, Members and potential Members will no longer be able to activate prepaid devices which are not eligible under Sprint’s FED policies (explained below). Such prepaid devices will no longer pass FED until actual eligibility date is met. This is not a new Sprint policy. It is merely a system update to the Sprint system to comply with Sprint’s existing FED policies, and to close the gap in the system that allowed such devices to pass FED and be activated on carriers other than those that originally sold the device (“originating carrier”).
RingPlus has neither promoted nor had any control over this issue on either the carrier or consumer level. In addition, Sprint is neither placing any blame on RingPlus or its Members, nor is Sprint requiring the deactivation of such devices.
What you need to know:
1) Sprint is not requiring the deactivation of such devices activated on RingPlus prior to April 17, 2016. Therefore your current device will stay active on RingPlus.
2) Such prepaid devices already activated will not be impacted by the change if the device stays with the carrier it was activated on prior to April 17, 2016.
3) After April 17, 2016, if a Member deactivates such a device, they will not be able to reactive it on any carrier (including RingPlus) other than the carrier that sold it until it clears the FED. For example, a deactivated Sprint prepaid device will not be able to be activated on any carrier other than Sprint after April 17, 2016, until it clears the FED.
3) Purchases of such devices will not eligible to be activated on RingPlus or any carrier other than the carrier selling the device after April 17, 2016. For example, a Virgin prepaid device will only be eligible to be activated on Virgin until it clears the FED.
What is the Sprint FED Policy?
The following is a brief summary of the Sprint FED policy:
The Sprint FED policy addresses the financial eligibility of a device to be activated on a carrier other than the carrier on which it originated (i.e., the carrier that originally sold it for use on its network). If the eligibility requirements are not met, the device cannot be activated on the new carrier. The FED applies to all devices and carriers in the Sprint family (such as Sprint, RingPlus, Freedom Pop, etc.).
For a device to be considered financially eligible, it must meet the following requirements:
1) prepaid devices must have been active on the account associated with the originating carrier for at least 12 months. For example, if a customer buys a Boost prepaid device, the device must have been active on a Boost account for at least 12 months;
2) no money is owed on the account with the originating carrier;
3) no money is owed on the phone, and the contract associated with it (including end-of-lease purchase amount or other amounts) has been fulfilled; and
4) the device has not been reported or stolen.